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This Privacy Policy describes how Grexalonshel ("we," "us," or "our") collects, uses, shares, and protects personal information about our customers, website visitors, and other individuals who interact with our business. We are committed to protecting your privacy and ensuring transparency in our data practices. This policy applies to all information collected through our website, in-store interactions, telephone communications, email correspondence, and any other means by which you interact with our business.
We recognize that privacy is important to you, and we take our responsibility to protect your personal information seriously. This policy has been designed to help you understand what information we collect, why we collect it, how we use it, and what choices you have regarding your information. By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
We collect information that you provide directly to us through various channels. When you visit our store, contact us through our website, call us by phone, send us an email, or otherwise communicate with us, you may provide us with personal information. This information may include:
When you visit our website, we automatically collect certain information about your device and how you interact with our site. This information helps us improve our website functionality and user experience. Automatically collected information may include:
We may receive information about you from third-party sources, such as social media platforms if you interact with us through social media, analytics providers, advertising networks, and other business partners. This information helps us better understand our customers and improve our services.
We use the information we collect for various legitimate business purposes. The specific purposes for which we use your information include:
We process your personal information based on the following legal grounds:
We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These service providers may include:
All service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to:
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and provide information about your choices regarding your personal information.
We may share your information with third parties when you have given us explicit consent to do so for specific purposes.
We implement comprehensive technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to improve our security measures and respond promptly to any security incidents.
You have various rights regarding your personal information, depending on your location and applicable laws. These rights may include:
You have the right to request access to the personal information we hold about you and receive a copy of that information in a structured, commonly used format. You may also request that we transfer your information to another service provider where technically feasible.
You have the right to request correction of any inaccurate or incomplete personal information we hold about you. We encourage you to keep your information up to date by contacting us when your details change.
You have the right to request deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected, or when you withdraw your consent. Please note that we may need to retain certain information for legal or legitimate business purposes.
You have the right to object to certain processing of your personal information, such as processing for direct marketing purposes. You may also request that we restrict the processing of your information in certain circumstances.
You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails, adjusting your communication preferences, or contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law, typically within 30 days. We may need to verify your identity before processing your request.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
We use different types of cookies, including essential cookies required for website functionality, preference cookies that remember your settings, analytics cookies that help us understand user behavior, and marketing cookies that enable personalized advertising. You can control cookies through your browser settings, but please note that disabling certain cookies may affect website functionality.
For detailed information about our use of cookies, please refer to our separate Cookies Policy.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of information and the purposes for which it is used.
Generally, we retain customer information for the duration of our business relationship and for a reasonable period thereafter to address any inquiries or issues. When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable laws.
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child, please contact us immediately.
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with applicable data protection laws.
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date at the top of this page. We may also notify you through other means, such as email, if required by law.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, the right to delete your information, the right to opt out of the sale of your information (note: we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
We are committed to addressing your concerns and will respond to your inquiries as promptly as possible. Your privacy is important to us, and we appreciate your trust in Grexalonshel.